Refund policy

Kikalore Trend Spot Return & Refund Policy

We want you to be happy with your purchase. If there is a problem with your order, please contact us within 14 days of delivery.

Returns

To be eligible for a return, your item must be unused, unworn, and in the same condition in which it was received, with any original packaging and tags. Please contact us before sending any item back. Do not return products to the address shown on the shipping package, as some products are fulfilled by third-party fulfillment partners and return locations may vary.

Once your return request is approved, we will provide return instructions. Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible and provide your order number along with clear photos or video showing the issue. We will review the request and, when approved, arrange an appropriate replacement or refund.

Non-Returnable Items

Certain items may not be eligible for return for health, hygiene, safety, or other reasons. Personalized or final-sale items are also non-returnable unless they arrive damaged, defective, or incorrect. Any product-specific return restrictions will be identified where applicable.

Return Shipping

For approved returns due to a change of mind, incorrect size selection, or other customer preference, the customer may be responsible for return shipping costs. If we confirm that an item arrived damaged, defective, or incorrect, we will provide the appropriate resolution without charging the customer for our error.

Refunds

Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.

Order Cancellations

Contact us as soon as possible if you need to cancel an order. Because orders may enter processing shortly after purchase, cancellation cannot be guaranteed once fulfillment has begun.

Questions

For return or refund questions, please contact Ki'Kalore Trend Spot through the contact information provided on our website.